T&Cs say - will transfer booking at owners discretion if booking needs to be changed. We couldn’t go on trip, cancelled booking. Asked for date transfer - we’d take any dates as we realise it was short notice due to covid. But NO. House owners declined our request. Kept the £1000 and were mean enough not to give us new dates. Just Greedy and Suffolk Secrets puts owners before paying customers and have no influence. There was room for compromise and working something out but it was a non negotiable NO. They had loads of space during the few months ahead during the winter according to internet. Horrible people. Karma ……..