What a complete disaster! Terrible terrible experience of what was described by Suffolk Secrets as luxurious accommodation “ beautifully presented “ turned out to be the holiday from hell. The cottage was scruffy, unkempt, unfit to stay in , cold and unsafe. Apparently owned by an interior designer from Chelsea ( who must be laughing all the way to the bank) On first use of the toaster the electrics blew and took out the heating, lights, dishwasher, washing machine, microwave and hot water!!! The emergency telephone number provided by SS was not in use so we spent the evening in the dark cold and unable to cook a meal. We left voice mails which were not returned and after searching for the fuse box in the dark went to bed early with hope that SS would ring the next day. We heard nothing despite ringing again and again. So after two days we were forced to return home and email SS with our complaint. They couldn’t give a damn, refused us a refund and told us it was the owners who were responsible… Might as well throw £700 down the loo .