Bought 2 triple wheelie bin stores from them. Very poor quality. Screws broke during construction and some wood splintered but we thought we will give the product the benefit of the doubt. Did send them feedback and got totally ignored. 3 days up and a slight scottish wind managed to break off the chains, flip 3 bin lids and rip them off. A door also came off a few days later with hinge broken and wood splintered. We have called them and they refuse to refund. They are telling us it was our fault as we are incompetent at building and should have stopped the moment we thought it was bad quality. They also blame the location we live at which is seemingly high up in a valley (not sure what that's supposed to mean) and the triple wheelie bin stores are designed to go against a hedge. Hopefully you can find that information in the buying and building process somewhere, because we certainly couldn't. We are currently in process of involving Consumer Ombudsman to resolve the issue and get a full refund. Don't even want a replacement as it's total rubbish.
4 years ago
Summer Garden Bldgs has a
1.7
average rating
from
71
reviews
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