Do not buy from this shambles of a company, I ordered a growhouse back in June and this sorry saga is still dragging on. The product arrived and straight away I could see that it was of low quality and damaged, I tried to put it together and it was impossible due to the split and damaged wood, all the shelves were unevenly cut. I tried to phone them, no answer as they are too busy processing orders and ripping people off, but blaming covid. See the generic replies on google! I tried to contact them through their website, it wouldn't work. Eventually I found an email address, where I got a reply with no end of 'terms & condition's'. I had to photograph the substandard faulty item all neatly and perfectly packed in the same way I received it. Eventually it was picked up. Today I received an email a month after this was returned to say they are offering a partial refund deducting my hard earned money as they claim I'm the one who did the damage, yet I have all the photo's to show the damaged goods on arrival. They have also said if I don't like this outcome I'm to seek advice. The customer service from this awful robbing company is horrendous and I wouldn't recommend them to anybody. I will be taking this further reporting them to trading standards etc, please don't waste your money with these crooks.