Holiday to tenerife booked for 11/7. I got in touch with hotel who confirmed they would not reopen till November . So emailed sunmaster who said they had no knowledge of this and would investigate . Heard nothing until 9/7 when they got in touch to try and change hotel which I refused. I am not annoyed that holiday was cancelled it's the fact that I knew 6 weeks before departure. So I am getting a refund to be processed WC 23/8 which under the circumstances is ok if this happens but they are supposed to do it within 14 days. So let's see if they manage this or will I need to refund via credit card.