I accepted Sunny's redress offer on 06/06/2019 even though I would get more if I waited for my FOS adjudicator as I just wanted to get this over with as it has been ongoing since November 2018 when Sunny turned down my original complaint. According to people I have spoken to at Sunny and as left on a previous 1 star review on here they have a 14 day turnaround on getting these payments made. Well here I am on day 15 and guess what...STILL NO PAYMENT MADE! If I do not receive this payment by the end of today I will begin a fresh complaint against Sunny because as a customer I do not feel that I have not been treated fairly.