Sunshine mobile took over £550 from me, telling me they still could not send my handset. Because of some payments they had marked as late. There may have been some but by literally a day maximum and some which were deffinatly on time. I could have saved and brought the handset for less. They just kept putting dispatch off. And constantly putting me under there so called reviews. They claimed late payments and refused a refund of payments because your paying for expensive sim rental and not the supposed free handset. Sunshine mobile were also aware that I could not even activate or use there sim, as I was using a temporary old phone that was for some reason incompatible. I could not get it working and was just waiting for something more acceptable to communicate on. It was not used once. So I couldn't even get the use of data from it. They agreed to let me close my account with them. But have since ignored my emails asking to speak to management and my requests for a refund. It has been months since I heard anything. I have now taken steps to proceed legally and will be making sure this company is recognised for what it is. Please beware and find a better way. There are many options nowadays.