Site error meant I was charged automatically when I was trying to enter my discount code, without discount, when I wasn't ready to purchase. I made them aware of blunder immediately. Superdry REFUSED to cancel the order, AND ARE STILL REFUSING. Insisted on sending just ONE item from the order, worth £2 or so, which I clearly stated I didn't want, it never arrived and now they are using that to withhold £155 of my money that were not authorised to take in the first place. saying the order has been delivered but not saying WHERE to! Royal Mail can't deliver to my flat, only the post boxes outside which can't fit packages. Who was it delivered to, who signed for it? Why are you making this my problem? WHY? THIS IS ILLEGAL, IT IS THEFT.