i had purchased 3 tshirts in August 2020 from superdry store located at infinitti store mumbai. One of the tshirt after one wash the stitching of the tshirt has open up, also in one was only the colour faded. i went to the store 15 days back n enquired if the tshirt can be replaced. the staff denied replacement. i requested for repair for which they agreed. i waited for more than an hour. the store did not had any arrangement for the repair of tshirt. they sent to local tailor of the mall but he did not had time. So Superdry staff informed me to come next week . they will try for replacement or repair. i visited the store after 15 days but was shocked to hear that there wont be replacement and stiching of tshirt will take time. i am regular shopper and try different brands like Westside, Zara, Vero moda etc , but my experience with SuperDry was absolutely worst n disgusting. The Brand is not at all customer friendly. I will not recommend this brand to any one. i would like to rate it negative
4 years ago
Superdry has a
3.4
average rating
from
246
reviews
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