All the difficulties were not sorted. Hundreds of customers were lied to and are still being lied to. I am still (today) being told that my orders of 2 weeks ago have been dispatched when that is arrant nonsense. The poorly designed system collapsed under severe stress and the management, instead of accepting responsibility and apologising, issue sanctimonious and pious emails congratulating them selves and suggesting that their, no doubt hard working, staff are being unfairly criticised. That is dishonest and cynical . The criticism is of the system and management not the staff. Man up.