I opened an account through an affiliate platform that promotes cashack from the spread on 14.07.2021, choosing SuperForex and thanks to the HOTBONUS 202 offer. I deposited 250 usd and I applied for this bonus being very happy to be able to trade with a higher margin. I admit that I did not understand very well Article 9 of the 202.0% HOT Bonus Agreement, believing that all the profit over the deposit + hot bonus can be withdrawn. But I was sorely mistaken because in the terms and conditions it is an article that says that Martingale cannot be used and usually no one reads these terms as I did but what bothered me is that they let me trade four on Monday and when I wanted to withdraw part of the profit, they also confiscated my initial deposit. Later I checked the terms and conditions of other brokers and I did not find this perverse provision that is put precisely to confiscate your money and even casinos do not have this restriction. Following the discussion on customer support chat I was told the following - In case of a decision to impose such a restriction, the company will notify the client by the e-mail specified upon registration at least one day before the appropriate restrictions for the client account is implemented- and I wonder why they let me trade for four months when they tried to withdraw some of the profit and confiscated all my money. So in conclusion it is not an honest broker and you have to be careful to read the terms and conditions so as not to fall into the trap of brokers like SuperForex.
3 years ago
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