I found Superloans online application process very easy to complete. Even though I live in Wairoa, I was still able to secure a loan. The staff that greeted me at the Napier office were very friendly and explained all the necessary information required( they came across as very experienced at there jobs). I would definitely advocate for anyone to use Superloans as there first choice when seeking small cash loans, as your first loan is interest free so you only pay back what you borrow. Superloans also has a points process which entitles you to interest discount for next loan options.