Duped into paying £1,102 and never even took a lesson
Lured into a "subscription" trap while searching for teachers on a particular topic, I fell victim to Superprof's misleading communication tactics. Their messages cunningly implied that a platform fee would only be charged after booking a lesson with a teacher contacted via the platform. However, to my dismay, I never even began my lessons but been charged every month since my search. In the first month, I received a solitary email mentioning the renewal, but afterwards, there was complete radio silence for over three years. Unbeknownst to me, I continued to be billed £29 per month, resulting in a staggering total of £1,102. What's more infuriating is that Superprof failed to reach out regarding my inactive account. This deceitful strategy reeks of extortion. If anyone knows which consumer protection body I should report this to, please advise. It's clear that action must be taken to rectify this injustice. £1,102 paid, not a single lesson taken, and an account clearly unactive.
6 months ago
Superprof has a
1.2
average rating
from
154
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.