Terrible service. The food alternative menu which you are given is very basic and unappealing. Some of the alternative food groups could've easily be substituted with much cheaper option's. Then I missed my call from their advisor and called back once I was able to do so (30 mins) which I didn't feel was unreasonable. To be told if I want to rebook I'd have to pay. You'd think you'd getter much better service for what they charge..evidently it's all about making more money and not providing a service at all. Best to go to your doctors or use one of the many other service. I think the limited reviews against the amount they claim yo have sold speaks volumes. It doesn't seem like their customers are rushing to tell the world how wonderful they are.