The supply life customer service was absolutely excellent. The kit came so quickly and was clear/ easy to use. I received the results within working 5 days. The results were comprehensive and this was even followed up with a telephone appointment with a nutritionist with advice/ guidance on how to manage my results. I also received suggestive meal plans which have been so helpful in making changes to my diet. You also receive lots of useful resources on education regarding different food groups and understanding food intolerances in more depth. I even got to speak directly with the founder Ricky Singh and he was so helpful. I really appreciated him taking the time to speak with me and understand the difficult gut health journey I had been through over the last few years. The ethos of Supply Life is to help and empower individuals to take control of their bodies and symptoms - I couldn't agree more!