The airline known as AirAsia is the most unsatisfactory flight company I've ever dealt with. They consistently come up with excuses to extract extra money from customers, even resorting to underhanded tactics to coerce additional ticket purchases, as explained in the instances below. Using AirAsia is a major warning sign; it's essential to be cautious with this deceptive company. This marks the second time in a week that I've had an incredibly unpleasant encounter with AirAsia. During the previous flight from Penang to Langkawi, they refused to check in our luggage, citing our arrival 45 minutes past the departure time. Despite being at the KLIA2 counter two hours in advance, successfully checking in our luggage, and passing the hand carry luggage check this time, they insisted on an additional 15 kg. However, at the counter, they refused to add the luggage, once again using the 45-minute rule as an excuse. The staff's impoliteness led to us missing the Miri flight, and we had to secure an alternative flight through Malaysian Airlines. This will be our last experience with the so-called air flight company, AirAsia, making it the most absurd encounter I've ever had with an airline in my life.