I responded to an add that claimed I can upgrade my cell phone to a Samsung S21 5G for free with a trade in. I received the new phone and completed the trade in but t-mobile started charging me for the new phone. I called and the agent refunded the first month's charge for the phone and guaranteed that I "wouldn't have to call them on this issue any more, she took care of it." T-Mobile has started charging me again and this time refused to refund the charge. This is straight-up bate-and-switch.
3 years ago
T-Mobile Help has a
1.0
average rating
from
2
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
