Sure Parking do not use this company I booked meet and greet parking through FHR and when I returned from holiday into Gatwick in the early hours of Tuesday morning 23.7.19 my car was returned by one of the Sure Parking drivers. He did not inform me that it had been in an accident and due to the late hour and tiredness we did not inspect it before we loaded our cases and drove home. On return home the car was parked in my drive and not used until the following morning, when I went to leave for work I was horrified to see extensive damage to the nearside front corner, including the bumper , wing and wheel. It seems most likely that the driver crashed the car into the wall on one of the tight corners entering the carpark but chose not to mention it, in the hope he would get away with it. I have since had a quote for repairs which is £4250.00. I immediately informed FHR who responded to say that this is not their responsibility and passed me onto the parking operator Sure Parking, who took five days to send a proper response to my complaint. They now claim to have investigated my complaint and found that the damage was not done by them, they have refused to accept any liability and are unable to help further. I regret that I did not check the feedback on Sure Parking before confirming the booking with FHR as their rating and previous customer experiences are very poor. This company has no care for people’s property or their reputation and is happy lie to deny responsibility for their appalling behaviour. I have since had a quote for repairs which is £4250.00. Do not under any circumstances use this company they are verging on criminal and are unfit to be in business