Where to start! I had been looking around for a surprise shirt company for a while and was recommended Suprise Shirts I reached out through WhatsApp as I had an unusual request for a specific colour due to my needs, but I still wanted to be surprised with what club I got! Rob answered my query quickly and efficiently with no complaints. Rob even went out of his way to keep me personally updated through WhatsApp and not a generic email conversation. The delivery was quick and efficient, and the quality of the package shows the care taken on each order! The Haribos are a lovely touch! I strongly recommend paying the small fee to have your fact sheet sent laminated as it adds to the experience tenfold. I will be back to order more in the future, but I promise I won't have any weird requests next time!