Suttons issue very "flash" advertising pamphlets and promise the world with their plants. My experience is just one disaster after another. 1. An order of strawberry plants turned into receiving a box of totally dried out roots which had no chance of survival and were obviously no good. Emails to Suttons get you nowhere except promises of replacements which never arrive. 2. An order of perenials ( two lots) were sent to an address 30 miles away. Suttons wanted to know could I go and fetch them? No I couldn't I'm in hospital recovering from Covid. Well could I find someone to go and fetch them for me? Eventually I received a refund. But that wasn't the point. I WANTED the plants, that's why I ordered them. With "lockdown" all over the place I just had to go without this year. 3. They sent a double box of summer bedding plants, supposedly "plug" plants. Well the bigestt were about 1 inch hih and the smallest had ONLY JUST germinated and wer about 1/2 inch high all in TINY little sections of little trays. One would need a pair of tweezers to handle them as they need "potting on" straight away. They were supposed to be ready to plant allbeit under cover but there was no mention of having to re pot every one of these tiny plants into slightly bigger pots. I do not have the facilities to pot on 400 tiny little seedlings (yes 400 of them in very smal seed trays) Well of the 400 seedlings only 150 or so are still alive, still very small and don't look as if they will survive despite all my very time consuming efforts. WORST OF ALL when these pathetic seedlings arrived they had obviously had a very rough journey as half the "plants" were shaken out of their trays and there was earth and seedlings all over the inside of the box and all pretty well dried out. VERY POOR PACKAGING and as was shown hardly any chance of the plants surviving the delivery journey. Cost of these plants £84 plus p&p wjich will never be refunded. MARKS OUT OF !) FOR SUTTONS -5. NEVER ORDER AGAIN!!!!!!