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Anonymous
DO NOT order for this company if you want to receive your order. I ordered 9 different types of basket plants from them - order cost £70+. They have missed several deadlines, one of the nine items arrived and half of the plants were wet through and rotting, the others have not arrived again as promised. Phoned them yesterday, was told they’d come back to me within 24 hours. Deadline missed again. Phoned again today and spoke to the most obnoxious customer service man I have ever had this misfortune to deal with. Rude, disinterested and condescending. Still have no resolution tho they tell me the plants were shipped 10 days ago tho I have had no email advice for them to that effect. I can only imagine what state they’ll be in if they do finally show up. Avoid Sutton’s like the plague unless you want a whole load of hassle and no refund of your hard earned cash. Deplorable.
3 years ago
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Suttons has a 1.3 average rating from 335 reviews

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