After non delivery and being refused money back plugs found today 18th May pushed through letter box. Disgusting, not fit for purpose. Stalks with no leaves, just squashed to nothing. Not fit for planting. Worked out at £1.33p per plug. Now today in my emails they are again offering them but at only 35p per plug and postage. This is after they keep asking me for my email address and order number. Have supplied these details about 10 times. Still they do not address the problem. I was just told if they arrive refuse them then you may get money back. How can you refuse to accept package from a courier when they push it into a letterbox. These useless plants did not arrive on time at the end of April beginning of May, as per order and payment. . No explanation as to why. Just no money back. Or do they answer queries just give you the run around.