Suttons offered me 36 plant plugs to entice me to use their plants following previous ordering problems. I ordered these and received confirmation on 28th May that the plants had been sent out.noting that they should be delivered within 48 hours. On checking on the courier's tracking link this noted that they had the plants on the 24th May so I should have received the plants 2 days before the email from Suttons. Suttons advise that you should not phone for 7 days on none arrival of orders. The Courier's tracking site showed the plants moving through 3 different centres and finally arrived late on 1st June. No surprisingly all dead in various stages of decay. We regularly order plant plugs and these were the smallest an pathetic we have ever seen, and would struggle to survive 2 days let alone the 7 days Suttons advise you have to wait before calling. I have written to Suttons several days ago and are still awaiting reply. Clearly I will not be considering using them again. Unfortunately I can not give a zero star rating to match the number of live plants I received.