How I wish I had read these reviews before ordering...... 2nd April 3 Orders placed - Tumbling Toms arrived as expected however the expected date for Begonias passed with no communication 28th May I sent email asking for update 2nd June received email advising there is a delay and the plants will be sent in two batches with at least a week apart. I emailed same day saying this was unacceptable as the plants were being mixed and requested order for both be cancelled 4th June Your Refund has been Processed - this was for only one pack of Begonias 5th June I emailed explaining both orders were to be cancelled 7th June email receied Your Suttons Order Has Been Despatched 8th June I emailed saying do not send 9th June spoke to xxxxxxx in customer service department who advised nothing had been despatched, both orders had been cancelled and refund for both orders has been processed 12th June - pack of Begonias delivered, the internal box was so damaged and wet impossible to work out which ones they were! 12th June - emailed again and to date no response and no refund My advice is go to a garden centre