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Philip Jones
WARNING This company has to be the worse company out there - avoid, avoid, avoid. I wish I had read the reviews before I placed my order for a pomegranate tree on May 24th. Like so many others my order didn’t arrive so I tried to query where it was. They delayed and delayed and lied and lied. Their website even said the item was out of stock but they kept on insisting I couldn’t have a refund until it was delivered and rejected! I cancelled the order but they ignored the cancellation. In the end I had to get my refund via PayPal. Thank you PayPal. A small parcel did arrive after I had contacted PayPal. Luckily I managed to catch the delivery person to tell them it had been rejected. Judging by the size of the box it couldn’t have contained the tree I had ordered. The whole process has taken months of stress. I will never order anything from them again. They are quick enough to bombard you with sales emails and offers and when you unsubscribe they send out junk mail instead! It’s a pity they don’t spend as much effort insuring that their customers actually received their orders promptly instead of wasting time on excuses and extremely poor customer service.
3 years ago
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Suttons has a 1.3 average rating from 335 reviews

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