Ordered plants in October and paid. Some arrived, others did not. Was told over the phone that they were out of stock (5 small plants), and was offered one large plant instead. It never arrived. After five phone calls and an unanswered email was told to get a refund and reorder. This I did and a dead plant arrived. I phoned again to complain and a second plant was sent in lieu. It was also very dead. I took photos and complained and was offered £10 instead of a £19.95 dead plant. I bought seeds and now three months later I have the dead plant photos and some seeds. Do not use this abysmal company EVER. They told me on one phone call that they only wait to send out good plants. How ironic to have two very dead plants - with photos - arrive from them after a three month hiatus. Why? Does not a good company name matter to anyone there?