The cookie-cake I ordered for my sister's birthday was large, tasty and looked good. They lose a star for delivery. I explained in my order to call my sister's mobile, but if there was no answer, please leave the package on the porch. In these days of COVID-19, I wanted to assure a touchless delivery (which they tout on their website). They arrived at 8:30am, knocked on the door, woke up the family. When my sister came to the door, the delivery person was wearing no mask and no gloves. A bit disconcerting, honestly. When I brought this to SweetFlour's attention, their response was a bit lackluster. So... Five stars for the product. One star for the delivery.