I was disappointed with my experience with Sweetpea's. My order was not delivered on the date expected. An "internal" problem resulted in the oversight. Things do happen, however I was expecting an agreed revised delivery the following day between 9 - 10 am. This time it was late - I was very let down by this company. I waited an hour for a call back to find out the status. As a customer that was already let down, but still willing to be understanding of your mistake (not delivery service's fault this time) I would have expected better. They did issue a credit for the delivery fee.......however, I would still not recommend or use this company in future.