You have requested a review before you have despatched the goods. At this stage I can only conclude my rating is VERY POOR asT the product has not been provided. Having now received the Swegway my review is upgraded to POOR due to 1. The WARRANTY CARD was not included within the package. Please provide the Warranty Card. 2. The USER MANUAL is written in 'chinglish' and, in parts, incomprehensible 3. The USER MANUAL refers to Model S2-15, 52-15 and SI-15. Please advise which model has been provided. 4. The USER MANUAL states 'when driving S2-15, do not divert your attention, such as aswering phone, LISTENING TO MUSIC doing other things. Why then is a WIFI Loudspeaker fitted? Please provide the WARRANTY CARD. Peter Bates