Paid extra postage to get item quicker. It didn't turn up. I spoke to Chrissie and she said the black one wasn't in stock but she said she could send a white one. She assured me it would be sent out that day as I needed it for a birthday present. It didn't arrive. I phoned back and Chrissie wasn't in so I spoke to Elliott who said Chrissie had not sent it! I was fuming!! Elliot was helpful and sent a black one which is what I ordered in the first place! Well done to him. I'm not impressed with the company though and would not use them again or recommend them to anyone.