Appalling customer Service Spent 300 POUNDS on a classic swegway Within 3 days of owning, the front LED light completely came away from the housing and was hanging out. The board had not been hit or crashed in any way Charged me 20 POUNDS to ship the board back to them for a 5 minute repair because the glue hadnt been applied properly Within 2 weeks the same light had come away again. They tried to charge me another 20 pounds for shipping to which i refused Dont go near them. The warranty is worthless and they will blame everything on the fact that the board must have been crashed Go to Blue Fin. Much better quality and better service