Segboard arrived broken hovercart missing then took five days for them to send new one and take old one customer services is so bad it's unbeliveable still waiting for a managers call back and it's been 5 days so far still no call back no one has put this bad service right they ruined my daughters birthday who's 8 and they did not care I'm now 90 pound out of pocket due to Swegways messing me round four days I waited in for deliverys being told it was put on truck when not next day delivery is obvisually a lie still utterly disgusted in this service and they discriminate against disability ur health does not matter to them they left me having panick attacks due to the stress they put me through and very ill I would not recommend this service as if U have to go through what I did it's so not worth it my products cost me £250 on top because they messed up delivery told me they was going to refund me 70 pounds still waiting now they said no so it's all lies and they just reali do t care so all in all I paid 250 for product and lost 90 pound due to there time wasting and messing me about telling me to take time off work then the product still don't turn up it's was more like than s bad expirence they left me with no choice to keep the product or wait up to 14 days for a refund on an item they sent broke and missing cart so my daughter never got this to after her birthday as all swegways do is lie munilpulate and take advantage of disabled customers how do u lie still no one has resolved this they left me out of pocket upset ill stressed and u can't complain or speaks to manage my or customer service nor will they tell u whom owns the company and an address to righ to disgusting and there is other uk site uksegboards my mate had no problems lovely customer service product arrived on time deffo would not say to but from here also boards say made in China on them there same as 140 boards on eBay batter black box has chosen writing and states it's made in China so avoid this site if u want a good service and product for u money p.s if swegboards manger could contact me as six days is a long waiting time still awaiting a callback when I check they they said shel ring me Thursday no luck still being lied to customers are not important only there money once they got that u do t stand a chance