""Possibly the worst company I have ever dealt with. After buying a hover board from them, it broke within the first week. It took them and UK Mail nearly another week to collect it. They refused a refund, only a repair offered ! After another 4 weeks, the board was repaired apparently repaired, BUT they returned it with a broken charger !! So we were unable to check if they had actually repaired it. After a further 6 weeks , 28 emails ( mostly unanswered) , many, many phonecalls ( Do Not leave a voicemail - wasting your time), multiple Lies.... really, they are a skilled company in Lying only. We are still no better off. They actually told me on 7 different occasions a Brand new charger had been sent ! I have now resorted to buying a charger elsewhere... And guess what, the board does not work . UKSWEGWAY rip off merchants, bandits. Going through the Retail ADR, Trading Standards and taking them to court. I will also be posting on FB swegway as there are 100's of similar reviews. ( push for Watchdog & Rogue Traders)