In store an assistant was good at taking me to the right area to search for what I was looking for and helping me select some options to try on. I couldn't take all of them in to the change room as I had one too many. (fair enough) However, after trying some on and realising I needed other sizes in some styles, no one was around to help or even get the other pair I had to leave at the desk. I had to get dressed and go out in the shop to continue shopping. Staff seemed to be more focussed on putting away stock than helping. The store did not have the item I wanted in the size I required. They did not tell me that I could get it online with free delivery and return if it was not right. I ended up doing that and the delivery was quick and easy. Store service disappointing,especially as I was shopping by myself.