I had been a customer for about 4 years, never had any problems( apart from not getting a cover note), I was paying around £300 a year for my Ford Fiesta, seemed fair enough, i then changed to car to another Fiesta, this time an Eco boost 1 litre model, before purchasing the car, I check with Swinton, for a quote, they responded immediately, it would be £32 a month, almost identical to what I was paying for the other car, so, all good, I buy the car, I missed an email from Swinton, which was the new quote being offered, but no worry, it was a decent quote, then, on checking my bank statement, I see I’m being charged £52 a month, (over a year, that’s over £600. Now I’m thinking this is a simple mistake, I call Swinton, there’s no mistake! That’s the cost of the policy, I then check with Go compare, there are over 70 better quotes, many of them under £290 for the year. I have cancelled my insurance, and I will never use Swinton again. I put in a complaint, requesting a refund, so far I have heard nothing, it’s been a week since, so not expecting anything now, my advice, shop elsewhere.