In 23 years of driving this is the worst insurance company I had ever been with. I had the policy on auto renew the same as every other car insurance I have had which always auto renewed after the first year. Got pulled over by police and turns out I had no insurance as Swinton had stopped the auto renewal. I called them and asked why they didn’t let me know, they said they sent me ONE email which I didn’t receive and no trail in email account and they said they tried ringing me twice before end of policy which I can’t find any record of either. No voicemails were left as I check them daily. Then when I phoned them twice to ask for an email trail of them sending the email reminder they just send an attachment of the so called email they sent saying my auto renewal will be cancelled if I don’t get in touch. No actual evidence it was sent in first place. Now I have 6 points, 300 pound fine and a much higher yearly insurance policy. Avoid Swinton like the plague.