My husband and I both have Motorbike Policies with Swinton. Husband had accident 5 weeks ago, still waiting for Swinton to actually do anything, other than pass the buck! Live chat today, a lady told me that neither of our bike registrations show on their data, nor does our name or address. They quickly take payments every month tho. Ive just spoken to another woman to tell her we now need to stop the policy as the bikes been written off, and she asked me who has told us that!!! I have just suggested that they look into this entire shambles of a claim, and my own policy that doesn't exist and get back to me. I WILL NOT hold my breath. Absolutely terrible service, I will NEVER use Swinton again, even if they gave it for FREE! PS - I have given a 1 * as there is no minus *