Shockly poor company, Auto renewed buildings insurance, when challenged and demanded refund the adviser refused. Asked to speak to a manager Mr Lungelo and was shocked by his response when he stated there would be an admin charge to cancel policy £20 and £40 to change policy details. Then wanted details of new insurer. I explained I hadn't sourced a new insurer as yet and would run new quote through comparison site( also non of his god damn business) Mr arrogant then tried to argue the point. Areas of shocking concern despite not requesting auto renewal Swintons tried to bully me in to accepting renewal and tried to imposed various fictitious charges in order to dis way cancellation. I found their conduct not only illegal ie distant selling act 14 days cool off period, if I had intentionally sought their services let alone a sneaky auto renewal. I will be taking this to the financial ombudsman. Such appalling business practices. SHAME ON YOU CON MERCHANTS!