My experience making a claim with Swinton was appalling. Our three month old car was a 'write off ' in a no fault accident and was really undervalued. Swinton would not take on our complaint or consider improving the offer, even though we could prove our car was worth more. We were never able to speak to the same person and had to go through the whole thing every time we telephoned and nine months later this claim is still not settled. It was a real business doing business with Swinton and I would never choose them as an insurance provider again.
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