Won’t buy anything from or recommend Swoon Editions to anyone again. I’ve been a customer for around 6 years. Always experienced longer than usual delivery times but that was the trade off for designs I liked. In the last year however the products received have been of very poor quality, especially considering their cost (a chest of drawers £730 and a sofa £1,600). We kept the chest of drawers because they were the perfect fit size wise but the drawers and runners are janky and horrible to use. The sofa, unfortunately we weren’t able to immediately open and use the sofa as it arrived before living room was finished, so several months had passed between delivery and opening the packaging/use. Despite being disappointed with it on our initial inspection (generally uncomfortable, stiff and felt cheaply made compared to our previous, very comfortable, G Plan sofa etc.) we knew we were essentially stuck with it as the 14 days had passed. However within days — and I mean days — of light use, the seat cushions had compressed and started to sag. When I raised this with them and said the product was not fit for purpose, Swoon Editions sent a generic and dismissive response stating they couldn’t do anything about it because of the length of time that had passed since it had been delivered, contrary to the The Consumers Rights Act. I’ve since sent them a more formal email and I will take it further if necessary, their products are simply not fit for purpose.