Ordered a sofa from Swoon 8 weeks ago, ordered in the sale so bought for a good price, however even though the lead time for delivery was 3 to 4 weeks I have still not received my new sofa and I’m now in week 8! Despite me phoning multiple times, more emails than I’ve ever had to send to an online supplier, all I’m getting back is a thank you for my patience and as soon as they know more they’ll be in touch! Sadly I feel like my only option is to go down the refund route and wait even more weeks for a sofa from somewhere else. Would definitely not shop with Swoon again or recommend them.