No chair, no refund, no hope!
Do not be fooled by the pretty items on the website. Swoon will take your time, sanity and, most importantly, your money. Weeks after the event I am still waiting for a refund for a chair that they have lost. In total I waited in for four separate days for the wrong chair to be delivered and then taken away. An armchair is not a small item to store in any house! Customer service keep telling me different stories about my refund but the end result is that I still don’t have it! AVOID this company!