Im going with 2 starts because they actually refunded us, shipping included. But it was baaaad. We were so excited to be able to “afford” a solid wood coffee table from swoon, it arrived and was a BIG disappointment. Wood stain was poorly applied, legs that didn’t align with the base, poor finish in general. But what put us off completely was reaching out to customer support and receiving a reply saying “all of this was normal wood variation”, gaslighting us much? Attached photos of the “normal” wood variation. After explaining that we have some knowledge on woodwork and that the reply was condescending and unfair (look at the pictures!)it was escalated, they admitted the issues, offered 60% (yes!) refund if we kept it, and threw in the “you will also be helping the planet avoid collection”. Very, very insistently that we kept it, we would if we had been treated with a little more respect. We sent it back in the end.