Horrendous customer experience and missing items!
We ordered 4 bar stools back in September. I had to chase this up as I didnt hear anything from them, then to be told that its in a depot somewhere, which took them a week to figure out.
They were somewhat apologetic for the wait and finally arranged a delivery for this saturday. Guess what, it never arrived!
Called them numerous times and no one ever picks up and then it just cuts off. We planned the entire day around this delivery and to not arrive, it was a blow! Emailed the lady I spoke to previously (Amy and Dan) and still no response from them! Called them today and nothing has been rectified! They need to do something about it I wont be buying from them and wont recommend it for anyone else either!
Such poor customer service from them, I am shocked!!!
6 years ago
Swoon Editions has a
1.2
average rating
from
188
reviews
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