I ordered the Mickey Desk/Console table from Swoon Editions back in July 2018...I was told it’d take about 2 months. 4 months later..in October 2018 and I finally received this item but much to my disappointment the wooden drawer was completely broken. The packaging was appalling (it shipped form India), and some of the desk was not properly protected - hence the broken drawer. Also, there were no instructions on how to assemble the desk (except for a few letters on the legs). This was absolutely unacceptable so I contacted Customer Service who arranged for it to be collected and promised me that I’d get a replacement in 2 weeks time. Much to my disappoint...I was still waiting for this desk at the end of December 2018!!! The desk was held by immigration as the wood they used was not sustainable and customs couldn’t release it!
Not only do Swoon Editions make faulty poor quality furniture, they also use illegal wood in some of their pieces. Needless to say, I cancelled my order...I will never use this company again...not only did they waste 6 months of my time, but failed to compensate me properly for my inconvenience. Avoid this company at all costs!!!
5 years ago
Swoon Editions has a
1.2
average rating
from
188
reviews
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