The Seymour set of side tables is much lower quality than I expected for the price, however I decided to eventually keep them because they are the right size that I need for a very small space and I have put too much time into the process of looking for something. I do not believe Swoon oversees quality enough as the first set of tables delivered to me (since returned) had significant defects in the gold finish and the second replacement set had defects in one of the glass tops. After notifying customer service about the defects in the glass in the replacement set they said they had to find out what to do with my issue, then they did not get back to me. Eventually after chasing them again for resolution I was offered £40 off the second set instead of replacing the glass, which I was annoyed about but decided to take because I was very tired of the process and speaking to customer services at that point. I would advise someone to shop elsewhere for furniture or else they could get caught in the long cycle of wait for delivery/sub-par quality/haggle/wait for pick up date/return/replace/repeat... and because the quality is just not there for the price and the hassle.
5 years ago
Swoon Editions has a
1.2
average rating
from
187
reviews
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