I don't normally right reviews but this has been an infuriating process and my order being cancelled without me knowing!!! We got an email confirmation for our order and then when I chased 3 weeks later for an update I was told their was an issue with our payment and the order was cancelled!! How can a company think it is acceptable to confirm an order with a customer, for them to have payment issues but choose not to advise the customer of this at the time? We have recently had an extension on the house and have ordered quite a few new things from different companies and have not had any issues with paying with the same card and we have definitely not encountered such bad customer service from anyone else. I would never use again and I'd highly recommend you don't waste your time either, as reading the reviews this happens frequently!