Awful over and again - believed they were a sustainable and ethical company but they ship faulty items from overseas, drive them up and down the country, take months to fulfil orders and deliver damaged or faulty items when they do. They never get in touch, promise to chase things and never do, organise deliveries and collections that don’t take place, don’t honour agreements for replacements or refunds and rarely offer compensation. They also have removed all negative feedback from their social media accounts and have a sudden proliferation of positive reviews on Trust Pilot all written in the past 4 days. Recommended not to buy from them. Shame they can’t be given a zero star rating.
4 years ago
Swoon Editions has a
1.2
average rating
from
187
reviews
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