This company quite possibly offers the worst customer service I have ever experienced. I ordered and paid for a TV unit from them in January with an expected delivery date of April. This date came and went with no news so I contacted them to be told that the unit would just be another couple of weeks as it was now in the warehouse undergoing quality checks. Nearly 3 weeks has passed so I emailed yesterday to ascertain where my TV unit was. I received a reply this morning to say there was a further delay and it would be a couple more weeks until delivery. I have Now just received a further update email from them to say they are very sorry but the batch allocation was wrong and my TV unit will now not be delivered until September?! I will be asking for a full refund as I do not trust this company to deliver the goods. Awful customer service. Avoid at all cost!
4 years ago
Swoon Editions has a
1.2
average rating
from
187
reviews
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