I traded with 2 other firms before I transferred my funds and set up my trading account with this firm. Rather quickly I was assigned my personal account manager Alex Novac and we jumped straight into the market. I felt like I didn’t waste time with unnecessary chit chat and the stress I had about this notion in the beginning was resolved with no effort on my part. Being that I had experience in trading Alex didn’t waste time explaining the basics to me, which I appreciate. However, I do believe that as a beginner they will accommodate your needs. Happy customer